In the case of border closures and travel warnings, cancellation is free of charge.

All previous payments made will be credited towards future vacation.
No fixed price for rebooking.

To protect yourself from costs, we receive hotel cancellation insurance or corona insurance cover:
A COVID-19 is covered by Hotelstorno Plus and Premium from Europäische Reiseversicherung.

Information sheet on European travel insurance:


are only valid in writing. In case of cancellations, later arrivals, earlier departures , or a lesser number  of guests than originally booked, the following amounts will be charged:
For cancellations received from 90 days before the agreed date of arrival a cancellation fee of  40% of the total agreed price will be charged. For cancellations received less than 1 month before arrival date 70% of the total agreed price will be charged. For cancellations received within the last week preceeding the date of arrival  90% of the total price will be charged.
100% cancellation fee will be charged on the day of arrival.

The invalidity of any provision of these General Terms and Conditions shall not affect any other part thereof. An invalid provision shall be replaced by a legal provision very near to its economic context. The same shall apply for any gaps in the contract. The correction of errors, esp. In calculation or typing in written offers, confirmations by the proprietor shall be reserved. Deviations and supplements shall be made in writing.

We recommend a cancellation insurance!

The General Terms and Conditions for the Hotel Industry(AGBH) - WKO shall apply.


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